Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
2. How We Use Cookies
ED AND SARNA LTD uses cookies to enhance your experience on our website and SaaS platform. We use cookies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the website to function properly:
Session Management: To keep you logged in during your visit
Security: To protect against cross-site request forgery
Load Balancing: To distribute traffic across our servers
Cookie Consent: To remember your cookie preferences
2.2 Analytics Cookies
These cookies help us understand how visitors use our website:
Usage Analytics: To understand which pages are most popular
Performance Monitoring: To identify and fix technical issues
User Journey Tracking: To improve user experience
Conversion Tracking: To measure the effectiveness of our marketing
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization:
Language Preferences: To remember your language settings
Theme Settings: To save your display preferences
Form Data: To remember information you've entered
User Preferences: To customize your experience
2.4 Marketing Cookies
These cookies are used to track visitors across websites:
Advertising: To show relevant advertisements
Social Media Integration: To enable social sharing features
Retargeting: To show ads on other websites you visit
Campaign Tracking: To measure marketing campaign effectiveness
3. Types of Cookies We Use
3.1 First-Party Cookies
These are cookies set directly by our domain (edandsarna.com):
Cookie Name
Purpose
Duration
session_id
User session management
Session
csrf_token
Security protection
Session
cookie_consent
Remember cookie preferences
1 year
user_preferences
Store user settings
30 days
3.2 Third-Party Cookies
These are cookies set by third-party services we use:
Service
Purpose
Duration
Google Analytics
Website analytics and performance
2 years
Hotjar
User experience analysis
1 year
Intercom
Customer support chat
180 days
4. Managing Your Cookie Preferences
4.1 Cookie Banner
When you first visit our website, we will show you a cookie banner where you can:
Accept all cookies
Decline non-essential cookies
Customize your cookie preferences
View this cookie policy
4.2 Browser Settings
You can control cookies through your browser settings:
Google Chrome:
Click on "Settings" > "Privacy and security" > "Cookies and other site data"
Choose your preferred cookie settings
Mozilla Firefox:
Click on "Options" > "Privacy & Security"
Under "Cookies and Site Data," adjust your settings
Safari:
Click on "Safari" > "Preferences" > "Privacy"
Adjust your cookie and tracking settings
4.3 Opt-Out Links
You can opt out of third-party cookies using these links:
If you choose to disable cookies, some functionality may be affected:
You may need to log in repeatedly
Your preferences may not be saved
Some features may not work properly
We cannot provide personalized experiences
6. Cookie Consent Management
We provide several options for managing your cookie consent:
Granular Control: Choose which types of cookies to allow
Easy Updates: Change your preferences at any time
Clear Information: Understand what each cookie type does
Respect Choices: We honor your decisions immediately
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the "Last updated" date at the top of this policy.
8. Contact Us
If you have any questions about our use of cookies, please contact us: